Effective Date: August 24, 2026

Welcome to Crossing Creeks RV Resort & Spa ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.crossingcreeksrvresort.com), book a stay, inquire about tiny home or RV lot sales, or interact with our community in Blairsville, Georgia.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data that is collected automatically when you use our website.

Information You Provide to Us:
Contact Information: Name, email address, phone number, and mailing address when you submit inquiries, subscribe to our newsletter, or contact our sales team.

Booking & Reservation Data: Information required to process a rental reservation, including dates of stay, RV details (make, model, year, length), guest names, and special requests.

Payment Information: Credit card numbers, billing address, and payment details required to process transactions for rentals or sales. (Note: Payment information is securely processed by our third-party payment gateways and is not stored directly on our servers).

Ownership Inquiries: Additional financial or personal information provided when inquiring about purchasing a Tiny Home or RV lot.

Information Collected Automatically:
Device & Usage Data: When you visit our website, we automatically collect your IP address, browser type, operating system, pages viewed, time spent on the site, and the referring website.

Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your browsing experience, remember your preferences, and track website analytics.

2. How We Use Your Information

We use the information we collect to provide a 5-star experience, both online and at our resort. Specifically, we use your data to:

Process and manage your rental reservations, lot purchases, and tiny home sales.

Communicate with you regarding your booking, inquiries, or customer service requests.

Send administrative information, such as updates to our terms, policies, or resort guidelines.

Deliver marketing and promotional communications (you may opt-out at any time).

Improve our website, services, and overall customer experience.

Protect our property, enforce our resort rules, and comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:

Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, managing reservations, or conducting email marketing. These providers are bound by strict confidentiality agreements.

Business Transfers: If Crossing Creeks is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that business transition.

Legal & Safety Requirements: We may disclose your information if required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of Crossing Creeks, our guests, our owners, or the public.

4. Cookies and Tracking Options

You can choose to disable or manage cookies through your web browser settings. Please note that disabling cookies may affect the functionality of certain features on our website, such as remembering your reservation dates or user preferences.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Choices and Rights

Opting Out of Marketing: You may unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly. You will still receive transactional emails related to your reservations or purchases.

Updating Your Information: If you need to update, correct, or delete the personal information we have on file for you, please contact our team.

7. Third-Party Links

Our website may contain links to third-party websites (such as local attractions, festival pages, or partner software). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

Crossing Creeks RV Resort & Spa 

136 Mountain Creek Road
Blairsville, GA 30512

Phone: (706) 835-1111

Email: info@crossingcreeksrvresort.com